Grupo Posadas Selects VenueLytics to Power their AI Digital Concierge Project – AiThority

<a href="https://aithority.com/" rel="home">                    <img id="site-logo" src="https://aithority.com/wp-content/uploads/2021/03/AIT_1-1.png" alt="AiThority" data-bsrjs="https://aithority.com/wp-content/uploads/2021/03/AIT_1-1.png" />             <span class="site-title">AiThority - Artificial Intelligence | News | Insights | AiThority</span>               </a> <br>VenueLytics, the hospitality industry’s most comprehensive guest experience and data analytics platform, has been selected as the exclusive provider of AI Digital Concierge to Grupo Posadas, <span class="xn-location">Mexico’s</span> biggest and most important hotel operator. Starting <span class="xn-chron">February 2022</span>, with VenueLytics AI Concierge and 2-way Guest Messaging, guests will be empowered to engage 24/7 with <span class="xn-person">Grupo Posadas</span> at 120 properties, and throughout their guest journey – Pre, During, and Post Stay.<br>Grupo Posadas brand director, <span class="xn-person">Leslie Gomes</span> states, “At Grupo Posadas, we are committed to remaining a leader in hospitality guest services and guest satisfaction. While our company is already renowned for personalized guest services, we are excited to provide our guests with the best digital engagement in the industry. We recognize that today’s guests are expecting more immediate contactless digital engagement. VenueLytics will help us deliver upon that promise, making our visitors’ experience as smooth as possible.”<br><strong>Recommended AI News: </strong><a href="https://aithority.com/technology/blockchain/binance-becomes-the-blockchain-and-cryptocurrency-industrys-first-to-join-the-national-cyber-forensics-and-training-alliance-ncfta/">Binance Becomes the Blockchain and Cryptocurrency Industry’s First to Join the National Cyber-Forensics and Training Alliance (NCFTA)</a><br>        <a href="https://aithority.com/vision/2022s-first-spac-and-metaverse-investment-opportunities-virtual-investment-conference-in-hong-kong/" class="post-url post-title">           2022’s First SPAC and Metaverse Investment Opportunities Virtual Investment Conference in Hong Kong       </a>        <br>        <a href="https://aithority.com/gaming/codespark-academy-expands-game-design-offerings-with-adventure-game/" class="post-url post-title">           codeSpark Academy Expands Game Design Offerings with “Adventure Game”       </a>        <br>        <a href="https://aithority.com/it-and-devops/applitools-wins-best-testing-service-and-tool-in-devops-dozen-2021-awards/" class="post-url post-title">           Applitools Wins Best Testing Service and Tool in DevOps Dozen 2021 Awards       </a>        <br>Using VenueLytics, the properties under Live Aqua, Grand Fiesta Americana, Fiesta Americana and Fiesta Inn brands will be able to offer their guests with digital concierge services like gastronomic experiences, room services, housekeeping, maintenance requests, instant information about each hotel and offers for nearby tours and activities, and have their needs and requests responded to immediately. Using the VenueLytics platform, Grupo Posadas will be able to reduce staffing costs, optimize reputation management, increase ancillary revenue, and analyze data for added efficiency.<br>VenueLytics CEO, <span class="xn-person">Baskar Manivannan</span> states, “We are honored to be chosen as an exclusive provider of AI Digital Concierge platform to the biggest hotel operator in <span class="xn-location">Mexico</span>. As we rapidly expand to provide our AI Digital Concierge platform to more <span class="xn-person">Grupo Posada’s</span> hotels &amp; resorts, we are confident that Posadas will experience significant increases in guest engagement, guest satisfaction and ancillary revenue.”<br><strong>Recommended AI News: </strong><a href="https://aithority.com/robots/automation/bookkeep-announces-stripe-sage-intacct-and-netsuite-integrations-to-improve-accounting-automation-for-omnichannel-retailers/">Bookkeep Announces Stripe, Sage Intacct and NetSuite Integrations to Improve Accounting Automation for Omnichannel Retailers</a><br><b>[To share your insights with us, please write to </b><a href="mailto:sghosh@martechseries.com" target="_blank" rel="noopener noreferrer"><b>sghosh@martechseries.com</b></a><b>]</b><br>AIT News Desk is a trained group of web journalists and reporters who collect news from all over the technology landscape. 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